Author Archives: Roberto Luis Costales

Did your rental car charge you extra for a toll?

CRA is investigating claims that rental car companies are charging huge extra prices when their clients drive their cars through toll booths. In many cases the “fine print” in rental car agreements allows the rental car companies to charge between […]

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Did you get a misleading email subject line?

Emails and their subject lines are under strict federal and state law guidelines. Many businesses employ deceiving subject lines just to get your clicks. In some cases, these businesses sell advertising space in the email itself…and so they are hoping […]

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Apps that use fingerprints might be illegal in Illinois

Many of us give our fingerprints in order to use smart phone “apps” or other technology. The problem is that the makers of these apps often do not keep the fingerprint data secure. This puts our fingerprint data in jeopardy […]

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Printing your face in the paper might be illegal in Illinois

There are multiple news outlets, including newspapers and other tabloids, who publish peoples face in order to sell more news. This is most commonly seen in so-called “arrested rags” or tabloids that publish the photos of people who have been […]

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Avatars that scan your face may be illegal in Illinois

The state of Illinois has one of the most powerful laws in the United States when it comes to stealing someone’s facial information. Many apps and other computer services offer to “scan” users facial characteristics to make “avatars” or other […]

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Does your employer pay you with a bank card?

CRA is investigating claims that employers who pay their employees with bank or “debit cards” are charging and deducting fees in connection with the use of those cards. This is tremendously unfair to employees, because, under the law, they should […]

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Buona Beef prize giveaways

Did you attend a Chicago Blackhawks, Cubs, White Sox or other sporting event where Buona Beef held a “race” or other prize giveaway? CRA is investigating claims that Buona Beef’s prize giveaways are against the law in Illinois. In many […]

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Did you play an unfair claw machine in Illinois?

Many of us have played a claw machines. They offer shiny and furry prizes, mainly to children, to can grab their prizes using a joystick to control a metal claw. Unfortunately, the companies who make and service these machines use […]

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Did Youtube stop working on your Elemental television?

CRA is investigating claims that the Youtube app on Elemental televisions has stopped working in 2017. The reason, apparently, is that Elemental and Youtube decided not to update their televisions to provide consumers with this functionality…even though customers paid hundreds […]

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Youtube stopped working on your Vizio television?

CRA is investigating claims that the Youtube app on Vizio televisions has stopped working in 2017. The reason, apparently, is that Vizio and Youtube decided not to update their televisions to provide consumers with this functionality…even though customers paid hundreds […]

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Did Youtube stop working on your Samsung TV?

CRA is investigating claims that the Youtube app on Samsung televisions has stopped working in 2017. The reason, apparently, is that Samsung and Youtube decided not to update their televisions to provide consumers with this functionality…even though customers paid hundreds […]

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5 Minute Oil Change bogus charge

CRA is investigating claims that the business 5 Minute Oil Change is charging its customers an extra dollar for “tools” when it provides its services. Not only is this extra-dollar charge not disclosed until after the oil is put into a […]

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Did a strip club text you?

Many nightclubs and strip clubs are using particularly invasive marketing techniques to reel in new customers. Strip clubs in particular have been accused of harassing old and new clients with dozens of text messages simply because those clients provided the […]

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Can your employer scan your fingerprint?

Employers are increasingly using fingerprint technology to record their employees hours and other information. If you are wondering if this is against the law, and you live in Illinois, you are almost certainly correct. Pursuant to Illinois Biometrics Law, it […]

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Was that fingerprint scan actually legal?

In the state of Illinois, it is unlawful for businesses or individuals to require fingerprint scans of people except in certain very limited circumstances. This is because the Illinois Biometrics Privacy Act prevents the storage and/or sale of peoples’ physically […]

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Are you a salary employee entitled to overtime?

One of the great fictions offered by many employers if that if they choose to pay their employees on a salary basis, then those employees are not entitled to overtime. Nothing could be further from the truth. The payroll decisions […]

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Are you a social worker entitled to overtime?

Many social workers provide a valuable service to the communities in which they live. Unfortunately, there are many instances where those social workers are not paid correctly under the law. According to the Federal Labor Standards Act (“FLSA”) all employees […]

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Are you a nurse entitled to overtime?

Many hardworking nurses in the United States are not being paid overtime pay. This is wrong. The Federal Labor Standards Act (“FLSA”) specifically requires most professions to receive overtime pay for hours worked in excess of 40 in any workweek. […]

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Are you a day rate employee owed overtime?

One common way for employers to avoid paying overtime pay to their employees is to pay those employees by the day. So called “day rate” employees get paid a set amount each day for their work. Unfortunately, this pay scheme […]

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Does your employer owe you overtime?

Many employees are supposed to receive overtime, but their employers either do not know the law or simply refuse to follow it. Studies have shown that there are millions of Americans working in jobs that should be receiving overtime, but […]

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Did Boost Mobile refuse to pay you overtime?

We are investigating claims that Boost Mobile and Boost Mobile affiliated stores do not pay their employees overtime. According to claimants, Boost Mobile stores do not pay any sales reps, service reps, or store managers any overtime for those hours […]

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Did MetroPCS refuse to pay you overtime?

We are investigating claims that MetroPCS and MetroPCS affiliated stores do not pay their employees overtime. According to claimants, MetroPCS stores do not pay any sales reps, service reps, or store managers any overtime for those hours worked in excess […]

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Did you have problems with internet at a Best Western Hotel?

We are investigating claims that Best Western Hotels are secretly saving your browsing data and selling it. This information can include your personal information, as well as a record of any websites you have visited. Read More
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